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Connecting Jands Vista Offline to ESP Vision

Posted: Thu Jan 07, 2010 2:48 pm
by Robby Wolf
There are a few things you need to know in order to properly configure the Jands Vista offline editor for it to work properly with ESP Vision.

This discussion is valid for the following configurations:

Jands Vista MAC to Vision 3 MAC
Jands Vista MAC to Vision 2.3 PC
Jands Vista PC to Vision 3 MAC
Jands Vista PC to Vision 2.3 PC



CONFIGURE THE NETWORK:
To begin, make sure that the IP addresses assigned to the 2 computers are on the same subnet. What this means, is that you must establish a valid TCP/IP connection between the 2 computers for Artnet to work. Here is a sample that will work:

Jands Vista Machine:
IP Address: 192.168.1.50
Subnet Mask: 255.255.255.0

ESP Vision machine:
IP Address: 192.168.1.75
Subnet Mask: 255.255.255.0

Disable all firewalls on both machines.


VERIFY NETWORK:
Let's verify that the 2 computers can "see" each other.

This section describes how to test the network on the MAC side of the equation:
Open the Finder, find and double-click on the Network Utilities on the Vision MAC, as shown here.

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Select the Ping tab, and enter the IP address of the VISTA MAC:

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If the Vision MAC can find the VISTA MAC on the network, you will get responses to your Ping request, such as those shown here:

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If the connection is not valid, you will get a response such as the one displayed here.

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If you get this second response, the two computers are NOT communicating with each other. Check that the Ethernet cables are properly plugged into the computers and/or hub. Also, consider that you may have a bad cable. Once you are sure the physical connection is good, go back up to CONFIGURE THE NETWORK above, and verify your settings, then retest. Remember, firewalls will block this connection, and Vision and Vista cannot communicate without a valid network environment.

To turn off the MAC firewall, open the System Preferences:

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Double click on the Security icon, and select the Firewall tab.

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Make sure that the firewall is OFF.

Once you get a valid response on the Vision MAC, perform the same test from the VISTA MAC to the Vision MAC. Once successful, we are assured of proper two-way communication between the machines. If one of your machines is a PC, continue to the next step. Otherwise, you are ready to move forward to VERIFY VISTA SOFTWARE VERSION section below.


This section describes how to test the network on the PC side of the equation, if necessary:
Click on the Start button in the lower left, and select the Run option:

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In the Run dialog, type cmd in the Open line and click the OK button:

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A black DOS command window will open, allowing you to issue a Ping command. Type ping, followed by a space and the IP address of the OTHER machine (either Mac or PC):

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If a valid connection exists, the response will appear as follows:

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If the connection is NOT available, the response will show that the request timed out, as shown here:

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If you get this second response, the two computers are NOT communicating with each other. Check that the Ethernet cables are properly plugged into the computers and/or hub. Also, consider that you may have a bad cable. Once you are sure the physical connection is good, go back up to CONFIGURE THE NETWORK above, and verify your settings, then retest. Remember, firewalls will block this connection, and Vision and Vista cannot communicate without a valid network environment.

If you receive the "request timed out" message, check your firewall settings.
If you are using Windows XP, be sure that the Windows XP firewall is disabled. (See http://support.microsoft.com/kb/283673 for instructions).
If you are Using Windows Vista or Windows 7, be sure that User Account Control (UAC) is turned off. (See http://www.howtogeek.com/howto/windows- ... ows-vista/ for instructions.)


VERIFY VISTA SOFTWARE VERSION
For starters make sure you have the Version that complies with your operating system. There are different versions for Leopard and Snow Leopard. If you don't have the appropriate version, you may have issues. Here is the link for the latest downloads.

http://www.jandsvista.com/download/


CONFIGURE JANDS VISTA SOFTWARE

Step 1: After launching the Jands Vista software, click on the patch tab

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Step 2: Click on the Connect Universes tab.

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Step 3: In the dialog box that opens up, you need to first disconnect any connected universes. To do so, select each Connected Universe one at a time, and click the Disconnect button. Do this for all Connected Universes listed.

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Step 4: After doing so, check in the lower left corner of this box to see if the ArtNet Broadcasting is greyed out. If this box is greyed out, continue to Step 5. If the box is NOT greyed out, go directly to Step 8.

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Step 5: Click on the Vista button in the lower left corner of the offline editer. Select User Preferences.

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Step 6: Click on the network tab, find the Broadcast Artnet property, and switch that from off to on. Click Close

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Step 7: Go back to the Connect Universes dialog box.

Step 8: Check the box next to ArtNet Broadcasting

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Now, you should be able to patch your show (or load an existing show), and you should be good to go. If you are running Vision 2.3 PC, be sure to select Artnet as your DMX provider. At the moment, Artnet is the only DMX Provider for Vision 3 MAC, so you don't have to select anything.

If you continue to have issues, or questions, contact ESP Vision Support by phone, Live Chat, email or by posting to the forum.